Stripe Platform, what is it and why do we use it?
Stripe is our backend transaction platform. Stripe handle the secure process of credit and debit cards and transferring registry funds to home buyer accounts. They handle identify verification of clients, banking regulations like anti-money laund...
Does the Registry app support bitcoin?
Bitcoin is not supported at this time. Stripe rolled out support some years ago and pulled it back. We'll revisit bitcoin in the near future. In the meantime, a donor that wants to donate from a bitcoin wallet may pledge on the Registry platform ...
Does the Registry app support Apple Pay?
Not in the initial release version. We do expect to support Apple Pay in a coming release. Watch the Roadmap for updates. https://roadmap.downpayment.gift/ https://roadmap.downpaymentproject.com/
Does the Registry app support Venmo?
No, the Registry app does not natively support Venmo. But it is easy to use venmo. Just have your guests or donors submit a Pledge on the registry and in the Notes, where is reads: "Please write a note about your pledge:" ...Have them note the...
Does the Registry App support Paypal?
No, the Registry app does not natively support Paypal. But it is easy to use Paypal. Just have your guests or donors submit a Pledge on the registry and in the Notes, where is reads: "Please write a note about your pledge:" ...Have them note t...
Does the Registry App support Zelle?
No, the Registry app does not natively support Zelle. Zelle is a popular way to transfer funds from account to account and supported by many Banks and Credit Unions. But it is easy to use Zello. Just have your guests or donors submit a Pledge o...
Does the Registry App support Google Pay wallets?
No Google Pay support, Not currently. This is a feature we are looking at.
When are Pledges Collected?
Pledges are collected at a future date and offline. Pledge are not collect through the registry platform. They may be collected at the wedding gift card, a check or card received offline, or alternative transactions like Paypal or Venmo. Think ...
Best Practice: Have a call to reconcile pledges and send reminders
Pledges are note collected through the platform. Sometime is can be confusing to reconcile Pledges and actual funds received, especially for wedding couples. This is very helpful if the client is getting a lot of Pledges through the registry, Ple...
What is the max individual contribution limit?
The max contribution limit is $10,000 This can be removed by support on a one-off basis based on a fraud review. The max pledge is the same as the registry goal, but we plan to revisit. Pledge spam is a concern if larger amounts are permitted. ...
When are the Registry funds available?
Funds are deposited to the client account, attached in Stripe after 7-days . This can be changed by contacting support and based on account age and fraud assessment. Larger transactions or high-frequency transactions are subject to temporary su...
How do I delete a Pledge?
This feature will be added in a future update. If you need to delete a Pledge, please reach out to Support. See Also: How do I mark a Pledge as Paid? See Also: What is a Manual contribution?
How do I mark a Pledge as Paid?
The Partner Dashboard does not allow you to mark a Pledge as paid. This is a feature is the User Dashboard for clients. You can view if a Pledge is Marked Paid or Not. See Also: What is a Manual contribution?
What is a Manual Contribution?
What is a manual contribution and why would I use this? The manual contribution has several purposes. 1) Family contributions Let's say the client tells you that Aunt Sally said she would give her $15,000 towards the house but she is unlikely t...
Do you accept contributions from outside the US?
Yes, if they are Visa/MC/AMEX. Contributions can come from any country but are subject to USD exchange rates. Foreign transactions are much more likely to be declined or flagged for fraud and held. If you expect a lot of foreign transactions...
Do registries accept contributions from outside the US?
Yes. Visa, Mastercard, Amex are supported. ACH is unavailable outside US. Exchange rates are controlled by the issuer of the bank card and/or Stripe. https://stripe.com/pricing#pricing-details There may be fees charged to the foreign card base...
