Subscription and Billing

Help about partner subscription and billing

Where do I access my Subscription info and Billing info?

Although all our client, gift billing is done natively through the Registry App, we separate out our billing to Partners to use a separate shopping cart.  This is partially for security but also...

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By Loren Winzeler

updated 7 months ago

Where do I access my subscription portal? (video)

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By Loren Winzeler

updated 7 months ago

Is there a contract to sign for service?

No. We provide Terms of Service related to the Subscription and do not require a contract signature. Enterprise or Custom Marketing services may require a contract.

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By Loren Winzeler

updated 7 months ago

Can we get a SLA, service level agreement?

Yes.   A standard SLA is available on request. Our Customer Service and Support plans come with a SLA to outline our uptime and customer response time commitments.

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By Loren Winzeler

updated 7 months ago

Is special pricing grandfathered?

Is special pricing grandfathered?   Yes.  Early adopters are set with special pricing. Will price increase when we renew our subscription? ...so No.  We do not increase pricing on our early adopter...

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By Loren Winzeler

updated 7 months ago

Do you offer geographic exclusivity?

Do you offer geographic exclusivity?   Can we 'own' our local city, county, region, zip codes?   No, we do not offer local exclusivity on the base level Partner platform accounts.   We are...

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By Loren Winzeler

updated 7 months ago

Can Partners be invoiced and pay by check?

No, we do not invoice for the base Unlimited registry partner plan.  All billing is done through the Manage Subscription portal. Marketing Programs over $5,000/mo may be invoiced in advance and...

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By Loren Winzeler

updated 7 months ago

Can we share an account as a lending Team?

Yes, no problem.  Using a single account for a Lending Team is not a problem.   However, there is only one Co-Branding slot on the dashboard.   ...so your client's will see:   The ABC Lending Team...

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By Loren Winzeler

updated 7 months ago

Can I get more users for my division or company?

Yes, volume billing is available where one charge covers a group of accounts.   Reach out to us on support chat to discuss or book a call at   https://book.downpayment.gift/ How does enterprise...

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By Loren Winzeler

updated 7 months ago