Payments

Articles about Payments

Stripe Platform, what is it and why do we use it?

Stripe is our backend transaction platform.  Stripe handle the secure process of credit and debit cards and transferring registry funds to home buyer accounts. They handle identify verification of...

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry app support bitcoin?

Bitcoin is not supported at this time. Stripe rolled out support some years ago and pulled it back.  We'll revisit bitcoin in the near future. In the meantime, a donor that wants to donate from a...

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry app support Apple Pay?

Not in the initial release version.  We do expect to support Apple Pay in a coming release. Watch the Roadmap for updates.    https://roadmap.downpayment.gift/  https://roadmap.downpaymentproject.com/

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry app support Venmo?

No, the Registry app does not natively support Venmo.  But it is easy to use venmo.  Just have your guests or donors submit a Pledge on the registry and in the Notes, where is reads:   "Please...

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry App support Paypal?

No, the Registry app does not natively support Paypal.  But it is easy to use Paypal.  Just have your guests or donors submit a Pledge on the registry and in the Notes, where is reads:   "Please...

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry App support Zelle?

No, the Registry app does not natively support Zelle.   Zelle is a popular way to transfer funds from account to account and supported by many Banks and Credit Unions. But it is easy to use Zello....

Avatar

By Loren Winzeler

updated 8 months ago

Does the Registry App support Google Pay wallets?

No Google Pay support, Not currently.  This is a feature we are looking at.

Avatar

By Loren Winzeler

updated 8 months ago

When are Pledges Collected?

Pledges are collected at a future date and offline.   Pledge are not collect through the registry platform.  They may be collected at the wedding gift card, a check or card received offline, or...

Avatar

By Loren Winzeler

updated 8 months ago

Best Practice: Have a call to reconcile pledges and send reminders

Pledges are note collected through the platform.  Sometime is can be confusing to reconcile Pledges and actual funds received, especially for wedding couples. This is very helpful if the client is...

Avatar

By Loren Winzeler

updated 8 months ago

What is the max individual contribution limit?

The max contribution limit is $10,000 This can be removed by support on a one-off basis based on a fraud review. The max pledge is the same as the registry goal, but we plan to revisit.    Pledge...

Avatar

By Loren Winzeler

updated 8 months ago

When are the Registry funds available?

Funds are deposited to the client account, attached in Stripe after 7-days .   This can be changed by contacting support and based on account age and fraud assessment. Larger transactions or...

Avatar

By Loren Winzeler

updated 8 months ago

How do I delete a Pledge?

This feature will be added in a future update.   If you need to delete a Pledge, please reach out to Support. See Also:  How do I mark a Pledge as Paid? See Also:  What is a Manual contribution?

Avatar

By Loren Winzeler

updated 8 months ago

How do I mark a Pledge as Paid?

The Partner Dashboard does not allow you to mark a Pledge as paid. This is a feature is the User Dashboard for clients. You can view if a Pledge is Marked Paid or Not. See Also:  What is a Manual...

Avatar

By Loren Winzeler

updated 8 months ago

What is a Manual Contribution?

What is a manual contribution and why would I use this? The manual contribution has several purposes.   1) Family contributions  Let's say the client tells you that Aunt Sally said she would give...

Avatar

By Loren Winzeler

updated 8 months ago

Do you accept contributions from outside the US?

Yes, if they are Visa/MC/AMEX.  Contributions can come from any country but are subject to USD exchange rates.   Foreign transactions are much more likely to be declined or flagged for fraud and...

Avatar

By Loren Winzeler

updated 8 months ago

Do registries accept contributions from outside the US?

Yes.     Visa, Mastercard, Amex are supported. ACH is unavailable outside US. Exchange rates are controlled by the issuer of the bank card and/or Stripe. https://stripe.com/pricing#pricing-details...

Avatar

By Loren Winzeler

updated 8 months ago